OUR MISSION IN KEMPS CREEK

We offer you

• a performance-related remuneration system: WITRON bonus, pension plan & social benefits
• an appreciative work environment: Flat hierarchies, personal culture, trust & respect
• development opportunities: Training, further education & talent factory
• safety: Family business & future-proof industry
• challenges: Multifaceted tasks, high-tech & innovative ideas

Your role in our team

As this is a brand-new site still under construction, the opportunities for motivated employees are unlimited - you'll get the opportunity to commence your training at our Redbank, QLD site (working a 2 week on, 1 week off roster and including flights, accommodation, vehicle access and a daily travel allowance). As our team and structure grow, you'll also have the chance to express your interest to progress into Team Management and Support roles. 

Working as part of a cross functional team you'll primarily support daily operations by resolving system faults of both technical and operational nature to maximize system performance. 

On any given day, this may include:

• Monitoring, operation, fault correction and housekeeping of automated material handling equipment in a fast-paced production environment. 
• Troubleshoot basic mechanical, electrical and computer system issues and escalates as appropriate, coach and mentor the production team to increase knowledge. 
• Maximize system performance and up-time through effective execution of all maintenance related activities. 
• Investigate and resolve system material flow issues working in partnership with the operational production team. 
• Facilitate continuous improvement activates through broad system knowledge and site-specific enhancements. 

Ideal candidate profile

• A genuine interest in automation and technology, with the aptitude to learn new concepts and procedures. 
• Strong electrical and mechanical aptitude (ideally trade qualified)
• Familiar with electrics/mechanics in drive technology (motors/gears)
• Familiar with control technology (PLC/controls/inverters)
• General knowledge of wiring diagrams and electrical measuring 
• Must be willing and able to work rotating shift work (including evenings, nights, weekends and publics holidays). 
• Demonstrated commitment to safety, attention to detail and critical thinking. 
• Frequent walking, climbing, squatting, kneeling, and standing for long periods of time. 
• Working at heights of up to 30 meters (wearing fall-arrest gear and other PPE). 
• Lifting, pulling, pushing up to 25kgs unassisted.

General Summary
The Site Manager is responsible for coordinating all daily activity related to the safe and efficient operation and maintenance of WITRON’s advanced automated material handling system in order to help our customer to meet or exceed its production targets. In addition to understanding the operational and business needs of our customer, a successful Site Manager will effectively engage with all levels and departments within the local organization to drive collaboration, innovation, and success. As part of the site ramp-up team, this role will be critical in building, mentoring, and training a new team from the ground up while being focused on both fine tuning the system technology and developing outcome-driving customer touchpoints.

Primary Responsibilities

Administrative

• Serve as the primary company contact both internally and externally for customer relations, employee matters, and operational planning/activity decisioning
• Participate in, and as necessary lead, assorted daily, weekly, and monthly meetings with the customer and internal WITRON teams to promote open communication and foster a spirit of collaboration
• Understand customer service expectations and implement necessary changes to processes and procedures to constantly improve performance
• Manage employee headcounts through effective workforce planning, drive responsible labor costs, and support results-driven team structure
• Generate, analyze, and provide feedback relating to a variety of operational and maintenance KPI reports to ensure superior, data-driven maintenance activities
• Maintain open, effective, and responsive communication with the customer on all aspects of operational and maintenance activity directly impacting the customer’s expectations

Operational

• Promote a “Safety First” mindset in all activities
• Coordinate and supervise all production team activity in accordance with all applicable policies, laws and regulations
• Ensure compliance with all relevant human resources, health & safety, security, and other company policies
• Liaise with the WITRON maintenance manager to ensure optimal system performance through timely preventive maintenance activities, effective ad hoc repairs, and spare parts managements
• Drive team operational excellence through regular process reviews and real-time feedback based on measurable deliverables
• In collaboration with our customer’s team, action immediate resolutions to irregular operations through careful and impactful review of process deviations and implementation of innovative and effective solutions
• Approach each day with a continuous improvement mindset and drive all levels of the organization to strive to be better
• Provide leadership for colleagues by mentoring future leaders, promoting open communication between teams, coaching on process and procedural compliance, leading training & development initiatives, and promoting the company’s values

Education & Experience

• High school diploma or GED required; relevant post-secondary education preferred
• Minimum 5 years experience in a supervisory role; 7+ years preferred
• Previous experience in warehouse, supply chain, manufacturing, or industrial sectors a plus

Skills & Knowledge

• Ability to coordinate and supervise a team of colleagues working in shift patterns
• Proven track record of team building
• Able to prioritize multiple tasks and work load
• Familiarity with basic logistics and supply chain principles
• Basic understanding of automated material handling systems
• Analytical and problem-solving skills
• Strong knowledge of OSHA safety guidelines
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint)

Scheduling & Travel

• This role may require occasional domestic and/or international travel in order to undergo relevant training and to attend internal and/or customer meetings.
• Flexibility to work any shift as required by operational needs
• Ability to be on-call as needed to ensure operational integrity