Production Supervisor

Position Overview

Reporting to the Site Manager, the Production Manager is responsible for ensuring organizational effectiveness by providing leadership and overseeing all aspects of production and customer operational needs.

Responsibilities

• Plan, organize, direct, control and evaluate the operations for all production shifts in the automated facility
• Generate, analyze, and provide feedback relating to a variety of production and key performance indicator reports, ensuring superior, data-driven operational output
• Provide key performance indicator statistics and trend analysis, ensuring performance is measurable and traceable
• Work with the Site Manager to review operating procedures to achieve and maintain customer service levels
• Drive departmental and team operational excellence through regular process reviews and real-time feedback based on measurable deliverables
• Manage employee headcounts through effective workforce planning, managing labour costs, and supporting results-driven team structure
• Maintain open, effective, and responsive communication with the customer on all aspect of operations
• Be available to respond to any operational needs for all shifts
• Provide leadership and support, including training and development to Production Superintendents and Supervisors
• Responsible for overall productivity, output and operational costs
• Develop action plans as required to ensure continuous improvement
• Organize, co-ordinate and lead the production team in accordance with company policies, laws and regulations
• Provide leadership, by mentoring future leaders, promoting open communication between teams, coaching on process and procedural compliance, leading training and development initiatives, and promoting the company’s values
• Be on call and respond efficiently to all conditions, minimizing machinery downtime and promoting urgency when dealing with situations involving system outages or system repairs
• Action immediate resolutions to irregular operations through review of process deviations and implementation of innovative and effective solutions
• Promote and ensure proper escalation protocols are utilized
• Hire, lead and train employees in the use of new equipment or production techniques
• Actively participate with operations and maintenance to finalize priority of work orders, optimum downtime windows, and necessary lead times
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Other duties as assigned

Qualifications

• University Degree in Engineering, Business Admin or equivalent related field
• Five to eight years experience in a leadership role in a manufacturing environment
• Ability to implement systems and lead by example
• Familiarity with quality principles, continuous improvement methodologies, basic logistics, and supply chain principles
• Analytical nature and able to problem solve
• Able to prioritize multiple tasks and work load
• Practical attitude and ability to learn new skills and tasks
• Excellent Communication Skills in English; French an asset
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint)
• Previous experience in warehouse, supply chain, manufacturing, grocery, or retail industries
• Basic understanding of automated material handling system

Travel and Shifts

• This role may require occasional domestic and/or international travel in order to undergoing relevant training, to attend internal and/or customer meetings, and/or to support other facilities as needed
• Flexibility to work any shift as required by operational needs
• Ability to be on-call as needed to ensure operational integrity

Join us at Witron and be a part of shaping the future of automated distribution centers. We offer competitive compensation and benefits packages and a supportive work environment where your contributions are valued. Apply now and take the next step in your career journey with us.

WITRON is an equal opportunity employer and is committed to diversity, inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources department if any accommodations are needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.