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WIOSS Canada Corporation

LCC - Local Control Center (Process Monitoring)

Woodbine Avenue 18574,
L0G 1V0 East Gwillimbury

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available immediately

This is WITRON

The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for finding the best solution.

Being part of the WITRON Group the WIOSS Canada Corporation is internationally successful with the technical operation of automated logistic systems.

Position Overview:Reporting to the Production Manager with a dotted line to the Site Manager, monitor and support the daily operations of the automation system.

Primary Job Functions:· Regular (hourly / daily / weekly / monthly) system monitoring and checks· Complete daily reports and checklists based on regular checks· Complete daily activity log based on open/close tickets· Assist onsite production supervisor through targeted monitoring of control room screens, BWOS and all other system vitals· Be present on production floor during shift changes and perform fault correction in all areas as and where needed· Assist onsite production supervisor by escalating abnormalities to remote centers· Assist onsite production supervisor by blocking/unblocking machinery as required for maintenance and cleaning schedules· Regularly follow up on and perform investigations on suspect TU’s, totes, routes, orders, inventory abnormalities and other regular exceptional events .· Document and create procedures for the purpose of incident prevention· Manipulation and adjustment of System Controls· Maintain and refresh the control room monitors· Ensure orders are picked and routes are closed on time· System Recovery in event of a Server failure (Server Fail over / Database Recovery)· System monitoring (order flow, picking performance, material flow)· Coordinate with 3rd Parties where necessary (E.g. Hewlett-Packard)· Support in escalation management· Signal and report any and all abnormalities· Attend alignment staff meetings· Assist customer directly with all IT, inventory, scanning, RF, routing or any other system related issues· Assist customer in answering their questions· Ensure control room is always clean, organized and free of debris· Continuous Improvement· Perform regular spot-checks of products to ensure that they are properly profiled· Perform routine investigations on all TU’s that exhibit instability, that crash or that fall apart (all incident reports)· Perform profiling of all new products as per the new product profiling policies.· Perform thorough analysis of weekly freebies and promotional itemsLead and escalate all change requests and bug reporting as per established policies.

Qualifications:· Analytical nature and able to problem solve· Able to prioritise multiple tasks and work load· Practical attitude and ability to learn new skills and tasks· Good Communication Skills· Familiarity with Windows Operating System· Fluent with Office Products (Word, Excel, Outlook, etc.)· Familiarity with Remote Access Tools (e.g. Windows Remote Desktop, PC Anywhere, VNC) an asset· Familiarity with Networks an asset

Knowledge/Experience Required:· Formal education/training in an IT related field or in computer programming· Extensive knowledge of Excel, VBA programming and macro creation· Previous Support role in an IT environment an asset· Able to demonstrate problem solving ability· Previous exposure to dealing directly with people in a support / service role· Bilingual French & English (Oral & Written) an asset

Our benefits at East Gwillimbury

Your advantages at a glance. Discover the win-win

Your secure feeling is of great importance to us. Find out about our added values and special benefits.

Team Spirit

We are there for one another and as a company we strive to always become better. You can look forward to being part of a great team environment.


Employees will have the opportunity to participate in our WITRON bonus program once eligible.

Social Benefits

WITRON has a tradition of observing “Special Days” in our employees lives and will provide added benefits or bonuses to help celebrate certain milestones.

Top Equipment

We will provide you with brand name work apparel and professional tools to make sure all of our employees have the right equipment to do the job.

Corporate Culture

Collaboration, an open-door policy, various company events and team building measures are a part of WITRON. A company with modern values and positive culture is waiting for you.

Support & Opportunity

Performance is worth the effort. Your potential will be both recognized and supported. Career opportunities are available for all of our employees, come grow with WITRON. 

Our site at East Gwillimbury

Logistics automation – and where to find it

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Any further questions?

Your on-site contact

Paul Tavares

We care about your career start at WITRON and are looking forward to receiving your questions by e-mail. If you like to submit your application, please use our online form.


Your secure job for tomorrow.