German/English Speaking Customer Service Representative Hero Image


German/English Speaking Customer Service Representative

North Ventura Drive 3721,
60004 Arlington Heights

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available immediately

This is WITRON

The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for finding the best solution.

We are seeking a highly motivated and customer-focused individual to join our team as a German/English Speaking Customer Service Representative. The ideal candidate will be fluent in both German and English, with a strong ability to communicate effectively with customers and clients, and experience handling and managing customer inquiries via phone and email. All inquiries must be entered in our system and assigned to a specialistPrimary ResponsibilitiesReceiving phone calls and emails from our clients and providing our German Helpdesk team with the nuance and context of the problem as needed.Interface between the customer and our helpdeskCoordination of tickets with the appropriate service techniciansWorking with a team that sits in Parkstein Germany.
Knowledge, Skills and AbilitiesMust be fluent (written and verbal) in both German and EnglishGood understanding of technical termsBasic knowledge of IT Systems, Networking, and Databases is preferable.Microsoft Office 365High School Diploma is required, an Associates or Bachelors degree is preferred.Previous experience working in an IT Related role is preferred.Previous experience working in a German office environment is preferred.This role will require coverage of different shifts as needed (morning and afternoon)Occasional Saturday coverage may be required. One Saturday per month

Our benefits at Arlington Heights

Your advantages at a glance. Discover the win-win

Your secure feeling is of great importance to us. Find out about our added values and special benefits.

Team Spirit

We are there for one another and as a company we strive to always become better. You can look forward to being part of a great team environment.


Employees will have the opportunity to participate in our WITRON bonus program once eligible.

Social Benefits

WITRON has a tradition of observing “Special Days” in our employees lives and will provide added benefits or bonuses to help celebrate certain milestones.

Top Equipment

We will provide you with brand name work apparel and professional tools to make sure all of our employees have the right equipment to do the job.

Corporate Culture

Collaboration, an open-door policy, various company events and team building measures are a part of WITRON. A company with modern values and positive culture is waiting for you.

Support & Opportunity

Performance is worth the effort. Your potential will be both recognized and supported. Career opportunities are available for all of our employees, come grow with WITRON. 

Our site at Arlington Heights

Logistics automation – and where to find it

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Any further questions?

Your on-site contact

Nichol (Nikki) Verdoorn

We care about your career start at WITRON and are looking forward to receiving your questions by e-mail. If you like to submit your application, please use our online form.


Your secure job for tomorrow.