IT Helpdesk Support Specialist (w/m/d) Hero Image

WITRON Logistik + Informatik GmbH

IT Helpdesk Support Specialist (w/m/d)

Neustädter Straße 17,
92711 Parkstein

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available immediately

This is WITRON

The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for finding the best solution.

Being part of the WITRON Group the WITRON Logistik + Informatik GmbH realizes economic and automated logistics systems.

Wir bieten dir

  • Leistungsgerechte Vergütung: regelmäßige Gehaltsanpassung und Gewinnbeteiligung
  • Work-Life-Balance: Je nach Tätigkeitsbereich kannst du anteilig von Zuhause arbeiten oder entscheidest dich für einen Sachbezug. 30 Tage Urlaub, Gleitzeit (außer im Fertigungsbereich) und Überstundenausgleich geben dir mehr Flexibilität.
  • Gesundheit: ausgewogenes, stark bezuschusstes Mittagessen in unseren Kantinen, Fitness- und Massageangebote, Gesundheitsvorsorge, moderne Arbeitsmittel, Hardware etc.
  • Sicherheit: zukunftssicherer Arbeitsplatz in einer krisensicheren, innovativen Branche

 

Deine Rolle in unserem Team

  • Installation, Konfiguration und Betreuung von internen IT Endgeräten (PC, Laptop, Drucker, Präsentationstechnik) und deren Software
  • Annahme, Analyse und Behebung von User Tickets bzw. Client-Störungen per E-Mail, Telefon und Remote
  • Mitarbeit und Unterstützung bei internen IT-Projekten sowie enge Zusammenarbeit mit den verschiedenen internen IT-Fachbereichen
  • Dokumentation von Lösungen im Ticketsystem

 

Du passt gut zu uns mit

  • Ausbildung im IT Bereich  z.B. Fachinformatiker (m/w/d) FR Systemintegration,  IT-Systemelektroniker (m/w/d), oder vergleichbar
  • erster Erfahrung im Bereich Support / interner Helpdesk
  • Erfahrung in der Anwendung von Ticketsystemen
  • Basiswissen im Umgang mit Active Directory, Netzwerk und Softwareverteilung
  • sehr guten Kenntnissen in MS Office und Windows Client Betriebssystemen
  • sehr guten Deutschkenntnissen und guten Englischkenntnissen
  • Engagement, Organisationsgeschick, selbstständiger Arbeitsweise und Kommunikationsstärke

Our benefits at Parkstein

Your advantages at a glance. Discover the win-win

Your secure feeling is of great importance to us. Find out about our added values and special benefits.

Parkstein benefit

Special benefits in Parkstein

Corporate benefits, free parking, canteen, attractive sickness and disability insurance, paid leave for family occasions, for example, etc.

Additional benefits

Team Spirit

We are there for one another and as a company we strive to always become better. You can look forward to being part of a great team environment.

WITRON Bonus

Employees will have the opportunity to participate in our WITRON bonus program once eligible.

Social Benefits

WITRON has a tradition of observing “Special Days” in our employees lives and will provide added benefits or bonuses to help celebrate certain milestones.

Top Equipment

We will provide you with brand name work apparel and professional tools to make sure all of our employees have the right equipment to do the job.

Corporate Culture

Collaboration, an open-door policy, various company events and team building measures are a part of WITRON. A company with modern values and positive culture is waiting for you.

Support & Opportunity

Performance is worth the effort. Your potential will be both recognized and supported. Career opportunities are available for all of our employees, come grow with WITRON. 

Our site at Parkstein

Logistics automation – and where to find it

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Any further questions?

Your on-site contact

Silvia Laußmann

We care about your career start at WITRON and are looking forward to receiving your questions by e-mail. If you like to submit your application, please use our online form.

Witron

Your secure job for tomorrow.